If you are not logged into deltaRay you will be asked to enter a PIN when downloading a file outside of deltaRay, this will usually be when downloading files emailed to you by Straker Translations.
A unique PIN is sent to download source files, and is included as part of your quote. The PIN will expire after 5 days.
Another unique PIN is sent to download target files, after your translation is completed.
The PIN will also be included in the email notifying you that your translations are ready. The PIN will expire after 5 days.
When selecting a file to download and new tab will open requesting the PIN.
If you have not received a PIN please hit the 'Request a PIN' button. You will receive an email with the PIN number to download the file. This PIN will expire in 1 day.