General

What is Straker LanguageCloud?

Straker LanguageCloud is a comprehensive translation platform that combines advanced AI technology with human-in-the-loop expertise to provide language and translation services.

How does Straker LanguageCloud work?

Straker LanguageCloud uses machine translation and a network of human linguists to provide translation, localization, and other language services. It offers a user-friendly platform and integration with workplace collaboration apps, Slack and Teams, for managing translation projects.

What are the key benefits of using LanguageCloud?

The best part of using LanguageCloud is its seamless integration with Slack and Teams. Allowing you to create translation projects, seamlessly collaborate with expert linguists, streamline your translation processes, manage quotes, and ensure the utmost accuracy and cultural resonance of your content in over 100 languages - all from the app your business already collaborates on. Meaning, you don’t need to worry about yet another app cluttering your screens. Or needing to learn how to use another service, because our in-built AI allows you to do it all with natural AI-driven chat commands.

How can I create a new translation project in LanguageCloud?

• Jobs can be created within the LanguageCloud hub. Simply log in, go to the Projects tab, and click "Create New Project." Follow the prompts to provide project details, upload the source files for translation, and specify your requirements.
• You can also use the Slack or Teams app by connecting them to LanguageCloud. Then using AI-driven chat commands, upload your source file for translation and ask LanguageCloud to translate it. You’ll then be provided with a menu with prompts to provide details and requirements. 

Do I have to be logged in to manage my translations? 

No, as an appless app, LanguageCloud can run seamlessly within Slack and Teams. Allowing you to manage your translations and collaborate with your colleagues to streamline translation tasks, increase visibility, check the status of jobs, submit files for a quote, and receive project notifications.

What file types are supported in LanguageCloud?

LanguageCloud supports a wide range of file types, including DOC, JPEG, PDF, JSON, XLIFF, and more. You can check the platform for a complete list of supported formats.

Can I collaborate with team members on a translation project?

Yes, LanguageCloud allows collaboration. You can invite team members, reviewers, and translators to work on projects, facilitating efficient communication within your team.

What is Translation Memory (TM) and how does it work?

Translation Memory is a feature that stores previous translations, allowing them to be re-used when the same terms and sentences come up again. Making translation faster and ensuring you enjoy a more cost-effective solution when translating repetitive content.

Is Straker LanguageCloud suitable for businesses of all sizes?

Yes, Straker LanguageCloud is designed to serve businesses of all sizes, from small startups to large national or global enterprises.

Is my data secure with Straker LanguageCloud?

Yes, we take the security of your data seriously. As an IS0 27001 accredited business, we follow a strict set of guidelines and practices to keep your information secure. We also make use of advanced closed-loop security during translation to ensure the confidentiality of your data.